Ordering and Delivery

Can I change or cancel my order?

There is a one business day period after purchase to allow for changes and cancellations. Due to all items being customised, no changes or cancellation may be made after this time.

How much does delivery cost and how long will it take to arrive?

Postage rates are calculated at checkout and vary based upon location and package weight. We offer tracked, untracked and express postage options. Production time after the 24 hour changeable period is up to 5 business days and delivery times range from 3 to 10 business days subject to location and selected delivery method.

How do I track my order?

Once your order is posted, we will notify you via email. You will also receive an email with your tracking information and delivery updates from Australia Post.