How It Works
Simple, By Design.
Our range is crafted to make vital information easily accessible to first responders, to assure parents that the best possible care can be given quickly, to clearly display conditions or allergies that parents want available at a glance and to prevent lost property with school labels in beautiful designs.
- Place your customised order online
- Create a profile in our secure portal
- Enjoy peace of mind, your products arrive ready for use on arrival
INSTRUCTIONS AND IMPORTANT INFORMATION
ORDERING
- After choosing your peace of mind product and artwork, add your child’s first name, surname, last initial or class for easy identification and lost property prevention.
- Next, add an optional condition, allergy or special note to highlight information for first responders. This is printed capitalised in red for clear visibility.
- Proceed to checkout to place your order
CREATING A PROFILE
- On purchase, you will receive a unique link via email directing you to our custom build, secure portal
- You will be asked to create an account profile for parental/caregiver details
- Next, you will be prompted to create a child profile. This information is publicly available on QR code scan. How much information you enter is entirely your choice.
- Your ordered products will appear in your account portal profile. You then allocate it to an existing child profile or create a new child profile.
- We recommend reviewing your profiles every three (3) months to ensure they are up to date and accurate. We will send you email reminders to make updates. Updates to a child’s profile will feed through to all products allocated to that child. There is no cost to make changes and no limitation on the frequency of changes.
- Once completed, your products are ready for use on arrival
QR SCAN INFORMATION
- The QR code displayed on the tag is scanned to access medical and emergency information. Each QR code is unique and linked to an individual, created through a secure account.
- To enable easy and responsive care, the QR code can be scanned by any smart phone camera
- It is the choice of the account holder (parent), how much information is publicly available on QR code scan
- How much information you enter is entirely your choice. To ensure the best possible care can be quickly provided, we recommend completing information in detail and adding three (3) emergency contacts. Not all fields will apply to each person and there is allocation for general, relevant notes.
- On scan, there is a prompt to unlock the profile noting that the account holder (parent) will be notified that the record has been unlocked
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The account holder (parent), will be emailed notifying that the record has been unlocked
PRIVACY AND SECURITY USING THE PORTAL
- The BE at Ease Company’s portal is a custom build database which securely stores parental account and child profile details. We store only the hash of your password and this process is irreversible. This means the original password is never stored on our servers, keeping your valuable data secure.
- Only the account holder (parent) can make changes to the parental account and child profile. The BE at Ease Company is unable to access this information.
- It is the choice of the account holder (parent), how much information is publicly available on QR code scan
- For peace of mind as each QR code is unique, if a product is lost, it may be easily unlinked from your child’s profile on the portal
- Our portal is 100% compliant with Australian privacy laws
For answers to more frequently asked question, please refer to out Help Centre https://thebeateasecompany.com.au/pages/help-centre